Category: Blog

How Can I Find an Affordable Nonprofit Consulting Firm?

Fundraising consultants assist organizations in multiple sectors of expertise, and a few even have specialties on board. For instance, some may practice marketing tactics or web development. At the same time, some support a tiny bit of everything.

If you have ever visited a nonprofit parley, you’ve must have witnessed a wide assortment of fundraising consultant agencies eager to support your critical mission.

When locating the best yet affordable consulting services for nonprofit organizations, remember to consider these considerations. 

Tips To Help You Find Affordable Non-profit Consulting Firm!

1. Ensure you can trust them

Regardless of your relationship type, it is presumed that trust is an inevitable part of a relationship. And your vendor relationship will be no different. Whatever ensures a firm proffers should be recorded down in agreements.

Also, your bond with the other business person is not just concerning trade means and deals. You should hold a solid bond with your fundraising consultant and thereby correspond with you! Vendors who serve mainly with nonprofits have invested in social welfare. Nevertheless, you must ensure that they “walk the walk” when managing all of their customers well and with honor.

2. Ensure your conditions are clear

You don’t necessarily need to declare a complete, precise RFP. Yet, you should be capable of creating a draft of what assistance you’re searching for. If you don’t apprehend or consider the technical clarifications, ensure you possess a precisely determined goal or measure progress when the scheme is completed. This will assist you with making your work easy.

3. Review on customer service norms

The most prevalent grievance we discover from nonprofits who have had difficulties with former vendors is that the vendor “disappeared” while they required them.

Ensure you concede your fundraising consultants’ way of communication. Moreover, make sure that you have transparent, distinct alternatives for approaching and conversing with a committed person when necessitated.

4. Calibrate affability

Affability is critical in any plan or vendor. Your specialist must calibrate their practice to your necessities and desires. If they state they will but eventually end up diverting from their words, you might be in trouble. Thus make sure the fundraising consultant you are willing to work with has the calibrate matching your requirements. 

5. Analyze expenses

Request for estimations and charges from various agencies, if attainable. Make sure you are analyzing amounts to obtain the best rates. Also, make sure you agree on what you receive with those charges. 

Some consultants might offer you an affordable hourly charge, but if it takes them to double as long to accomplish a job, that’s not progressing to conserve you any funds! Of course, the cost is a significant concern for nonprofit regulations.

Bottom Line

Consulting firms typically administer diverse assistance for nonprofits. Depending on your necessities, they can control anything from web maps to capital drives. Since the number of service providers is vast, we recommend considering the above tips to find one appropriate fundraising consultant, one that looks after your organization’s needs. 


How To Know If Your BMW Engine Is In Trouble?

A car is a big investment so its longevity matters, and taking care of it can often be hectic and troublesome. Before you step out with your BMW, you should ensure that everything is working fine to avoid an unexpected breakdown of your car’s engine. 

But, of course, the best way to ensure your car’s good health is through regular maintenance. However, if you are still confused and unable to determine if your BMW engine is in trouble or not, check out these few tips before you head out to BMW of Peoria AZ!

Now, to help you out, here are a few tips to ensure the proper health of your vehicle. Let’s have a look.   

Tips To Ensure Proper Health Of Your BMW Car’s Engine!

Here we are giving you some tips that will help you assess your BMW’s health:

  1. Check Engine Warning Light: If the “check engine warning light” is on, then it is time that you need to take your BMW to a professional at auto repair in Peoria AZ, or any similar trusted mechanic. This light indicates that there might be some issues regarding ignition, fuel emission, or injection. 
  1. If There Is Jerking or Shaking: If there is any jerk in your car when you start your engine, there might be an engine malfunction. It might be elementary, but it’s best to take your BMW from Peoria to a BMW mechanic.
  1. Troubling Noises: Sometimes, you can administer a problem in the engine just by the weird sound it produces. The sound might indicate any possible problems in the exhaust system, any piston damage, or some transmission issue. Any BMW mechanic will recognize this sound and identify the problem.
  1. Change In Performance: If you use your car on a daily basis, you must have an idea of how your car runs, and if there is any problem with the engine of the vehicle, it will affect its performance. For example, your car might have problems taking up speed, or something might reduce its fuel efficiency. 
  1. Strange Odour: In case of any unrecognized malfunction, you might receive burnt rubber or metals foul odors. These odors point towards overheated engines, catalytic converter issues, transmission problems, leakage of coolant, or any other problems. 
  1. Smoke Emission: The emission of smoke is average, but that from the engine is hugely alarming. It can be due to simple reasons like clogged filters or more complex problems like cracked cylinder heads. These problems require immediate inspection at auto repair shops in Peoria to prevent any massive accidents. 

Always Be Aware!

It’s always safe if you don’t wait for these alarming signals to take your car for its health check-up. Regular maintenance includes changing oil, coolant, tire rotations, and other standard repairs that are necessary. 

However, if it is beyond your mechanical understanding, it is always better to trust your vehicles with professional hands at BMW of Peoria AZ. So before you choose the maintenance shop, you should check if they have a BMW master technician available and have the right tools and proper parts needed for maintenance. These are necessary for the longer and better performance of your car. 

Best Kids Games Online

In the age where all sources of entertainment are available to all age groups, it becomes a challenge to pick and choose the ones that are suitable for our kids, who are still growing and can be influenced easily by exposure to material that is not appropriate to their age.

Playing games is one thing that all kids love and there are countless websites over the internet that offer online games for kids. However, adult supervision is still crucial in this regard. The games kids play should also serve educational purposes because at the end of the day, kids spend a substantial amount of time on the computer and that must not go in vain.

online games for kids

We have enlisted a few games that kids can play online without fearing any harmful effects related to violence, psychological manipulation, and sexual content:

Wallykazam! Letter and Word Magic

This game has been specifically designed for educational purposes as it promotes reading habits in kids. Guardians who want their kids to enjoy and learn at the same time can use this game as an outlet. The main theme of the game is to build a tower with rhyming words, which helps in enhancing their vocabulary, spellings, and reading skills, all at the same time.

Burger Now

On a lighter note, this one is especially for foodie kids who all they think about is food, whether it is virtual life or real. Burger Now is an exciting, timed game in which the player is given a menu for every customer, and they have to prepare the item in a specified time-limit. With every order served, the scores keep adding, and in case of a late or slow delivery, the customers get grumpy and leave the counter. This is a game you don’t have to worry that your kid is playing as it is safe and age-appropriate to kids of almost all ages.

Build Your Snowman

Yet another game for kids is Build Your Snowman, which comes with different options for decorating a snowman. The time does not require any particular skill, and any kid can play this game without worrying about having to lose or win. It’s just that simple!

Puzzle Bobble

This classic game reminded us of the nineties games. When all kids used to get home from school and play puzzle bobble. Puzzle bobble is a fun game that allows the player to burst bubbles of the same colors and level up. The game is fun and has various stages. Its difficulty rises with each level, which is what makes it exciting for kids.

Cars 2

For automobile junkies, Cars 2 is the best kids’ game out there. It is based on the popular animated movie Cars and involves racing, as is evident from the name itself.

What needs to be ensured is that kids play games that provide not only entertainment but also serve some useful or educational purposes. Or are not harmful, at the least. That is why the games listed above made our list of the best kids games online.

How To Market Your Business Online

In the early stages of your startup, you may not have wads of cash to spend on marketing. However, that does not mean that there are not effective ways to get your brand out there to get a name for yourself.

Small businesses only had a few ways to market their products cheaply before the Internet was invented. They promoted their products through methods like printing out fliers or sponsoring small local events. You need to know where to look, as they’re so many opportunities out there on the web for you to market to your target audience. It is known as digital marketing or internet marketing in simple terms.

Here are some ways to promote your business online:

1. Learn To Setup Google Business Profiles: Register your business with Google Places. It allows you to be founded easily on Google searches because it is straightforward and easy to optimize. Yahoo! Local and Microsoft’s Bing can also be used to register your business for promotional purposes. All you have to do it fill out the form and register. You will get your business verified through their confirmation process. It can be done with either a phone call or through snail mail verification.

2. Welcome To Social Media: Social media is not only for your scrolling news feed on Facebook, Twitter, Instagram, and other social media platforms. Social media can be used as an engaging tool to market and engage your audience. It has become a source of marketing and an affordable way for businesses to get their name out. You can boost your business through ad promotions, sharing links, joining groups, and coordinating events with peers and other local business owners. 

social media logos

3. Start Blogging For Your Business: Starting a blog not only gives you confidence but also gives your work a unique impression. It helps your company get its name out through followers and connect with your consumers more directly. Nevertheless, the key to success is to keep your stream updated as frequently as you can. Get a branded domain for your company so that you can advertise it properly. Stay active with your blog, because a dormant and abandoned blog does not provide the value it once did. 

4. Multimedia on YouTube and Flickr: YouTube is one of the most significant search engines on the planet. Make videos, upload them, get subscribers, and promote your business. To make things work out, you need to create content that captivates viewers and is relevant to your business. Here simplicity will not work; you need creativity and quality production to retain viewers. 

youtube & flickr logo

5. SEO Your Website: Seo (search engine optimization) is one of the latest techniques to bring your brand to the top of Google. It cannot be ignored in a world of constant Googling. Make sure your site is primed for performance on search engines, you will need to understand on-site optimization and off-site optimization so that your website will compete for top rankings in Google search. 

search engine optimizations

6. Press Release: The press release is one of the best ways to get to the top. Never hesitate to shoot off a press release every time your business does something newsworthy.

press release

Join in a relevant community and learn and progress.

Time To Retire And Golf

Golfers play at Northern Michigan golf resort.

Wake Up!

Don’t just sit there and dream about it, prepare for your retirement like you know it’s coming! Trust us, one day you will wake up and that day will be here. One minute you’re working on the Ford assembly line in Wayne, Michigan, and the next minute your crushing beer cans while swinging the 9 iron across several Michigan golf resorts. It’s a scary reality, and it happens to everyone, so you might as well make the best of it. So what do you do when the work bell rings for the last time? You pick up a golf club and you head out to the greens for some rounds with the fellas. Golf is a low impact sport that can be played all the way through to hospice. So here are some things to consider before hanging up your work boots for a pair of golf shoes.

Learning to Golf for Retirement

If you finally hit your retirement age after so many long years in the workforce, you may be wondering what you should do with all your new free time. Now that you do not have a job to go to anymore, the world is open to so many new possibilities and hobbies for you to explore, learn, and grow both mentally and physically. One of the top retirement hobbies is golfing.

Golfing is an excellent sport for everyone of all ages. It is not as intense as football or soccer, yet it still requires precise planning and body strength. For older and retired folks, it is an overall great solution to stay in shape, meet new people, and gives you something to look forward to. Most golf courses are also brew-friendly, so walking 9 holes with a cold one in-hand isn’t out of the ordinary, and this is just another reason why golf is awesome!

Staying in Shape

The physical benefits of golfing are well known, especially for those who play regularly. According to Golf Digest Magazine, on average, golfers will walk about 4 miles during a typical 18-hole course and burn roughly 1,400 calories. If riding in a cart instead, you are estimated to burn about 850 calories. From all of this physical activity, you not only gain stamina, but you also increase your muscle strength (arms, legs, and core) and enhance heart health. These are all aspects that are extremely important for everyone to keep up with, but especially critical as you age. Look, we are all going to die, if you are going to have a heart attack, it’s better to have one on a grassy green fairway than a lazy boy recliner watching re-runs of Lone Ranger.

Mental Health

Your mental health is just as important as your physical health. Golfing is excellent at keeping you sharp by working your brain. Mens golf, and women’s golf continue to grow and will provide you with a healthy platform to stay strong physically, and mentally. You have to continuously think about calculations such as ball location, wind strength and direction, and how tall the grass is. Just like all exercises, golfing also has been shown to release endorphins, which is the hormone that makes you feel good. From keeping your brain fit to feeling great after you play, this is perfect for ensuring proper mental health during your retirement. All that walking is great for cardio, and the extra oxygen pumping to the brain is going to support your mental health, as long as you aren’t puffing a bunch of recreational THC cigarettes.

Social Benefits

When you retire, chances are you will not be associating with as many people or as often as you were when you went to work every day. The rapid transition from being around people every day to generally alone can cause depression. This is why it is critical to stay social once you retire. Golfing is a great way to form new and lasting friendships with people who have the same interests as you. It also gives you something to look forward to and people to share your golfing experiences with. You can certainly play golf on your own if you wish, but if you feel like becoming more social, golf can bring people together and form new relationships. If you’re retired, but not yet knock’n on heaven’s door, golfing might also give you an opportunity to meet some older ladies. If the hardware is still active, you might be playing more than 18 holes.


Golfing is a wonderful sport that is both relaxing and challenging. This is an ideal combination that makes golfing an addicting sport to take on. Since you are retired or soon to be, feel free to go at any time of day during the week to either avoid or immerse yourself in the busy hours. Enjoy your freedom and ability to perfect your swing on your own time and have fun in the process.

Finding the Right Luxury Apartment

Wake Up!

If you have been surfing the web, looking for the right luxury apartment, you can stop right now! First, most of them are overpriced for the amenities they offer. Seriously, why do you need half the stuff they offer? Are you that high maintenance? Well, here’s the scoop! There are some that are pretty rad and might be worth the expense, it’s just a matter of finding the one that is right for you. It doesn’t matter if you are looking for a luxury apartment in OKC, or a luxury apartment in Seattle, these rules apply no matter where you are in the country looking for your next place to call home. So, here we will break down some of the obvious things you should look for when searching for your first luxury apartment.

What To Look For In a Luxury Apartment

When looking for a new apartment, it’s easy to get overwhelmed whether you’re looking to buy or rent. With so many options and considerations, the last thing you want is to make a decision you’ll later regret. Therefore, we’ve broken down some key considerations below. As long as you pay attention to everything we mention, you shouldn’t have a problem finding a home that suits your needs whether these are short-term or long-term.

Location, Location, Location

When faced with thousands of search results online, one of the easiest and quickest ways to filter is through location. There’s no point finding a home of your dreams only to then discover it’s 50 miles away from work. Of course, you need to consider location with regards to the following; 

  • Work 
  • Schools 
  • Family 
  • Shops 
  • Public transportation 
  • Any clubs you attend


What’s important to you inside the apartment and apartment building itself? Do you need a washer and dryer? Would you like a shared gym for the building? Do you need a parking spot? As well as the amenities in the building, you can again think about the amenities in the local area. For example, where are you going to go if you need some milk late at night?


When trying to find the right apartment, too many people only consider rent when thinking about finances. Since this isn’t going to be your only expense, you can’t afford to forget trash, maintenance, water, pet fees, internet and cable services, utilities, and all the other expenses that come with the apartment. Although it sounds like hard work, researching these costs could save you hundreds of dollars each month.


In the title, we posed the question of what you need to look for in an apartment. As well as thinking about right now, you also need to think about the future. Will you change jobs? Are you planning on having children? Is a child soon to be going to school? If you don’t think about the future, it will only be a matter of time before you need to move again. Consider where you want to be in five years and whether a potential apartment will accommodate this.

Sleeping Habits

Another consideration people often ignore is sleep. For light sleepers, location is an important factor, as is the layout of the building. If you’re a light sleeper, having another apartment in every direction could cause problems. Therefore, you might want to look for single-story apartments or even those on the top floor of a building. This way, you aren’t disrupted by noisy neighbors each night.

Help with Pets

It goes without saying that those with pets will need a landlord happy enough for you to keep them in the apartment, but some actually go further these days. Why go to an apartment where your pet is accepted when you can choose one where your pet will be loved? For example, some have dog walking/sitting services whenever you need, dog parks, grooming stations, and more all nearby.

Accommodating Your Lifestyle

At this stage, we hope you’ve noticed a theme to our guide. There’s no universal ‘best’ apartment, and you’re not going to find the perfect answer online. Instead, you need an apartment that will accommodate your lifestyle without you having to sacrifice anything. In the right location for YOU, with amenities in the building, a cost within your budget, and potential to meet your needs in the future, you’ll have an apartment that quickly becomes a home!

Time To Get Your Business up and Running

Wake Up! It’s time to get that struggling business of yours up and running! It is no secret that trying to establish a business is a lot of hard work, from consulting banks, finding a location, figuring out your market, and everything else in-between. There is so much that goes into it, and it can be quite stressful. Luckily, there are many helpful solutions and business guidance available that can assist you with your journey. If you are in the middle of getting your business off the ground, here are some excellent tips for you to get it up and running. You can’t be sleepy though, so grab that cup of Joe, and let’s dive in!

Plan to Succeed

If you question your ability to succeed, you already have a problem. You must go at this with your sleeves rolled up ready to scrap. You will be investing a lot of cash into developing your business, so make your plans foolproof to prevent failure. Know your business goals and create the best roadmap to reach them. Mark out your milestones and address plan changes as you progress throughout the process. Dive in deep and establish your business plan so well that you have no other option but to succeed.

Know the Operational Needs

Though focusing on what you are selling and whom you are selling it to is essential, do not neglect your operational needs. To create a thriving work environment, you need to figure out precisely what your business needs to operate. This could be organizing your staffing needs, your payment options, human resource procedures, creating a website, and much more. Have all the internal rhythm details nailed down ahead of time to ensure a smooth system from day one.

Do Not Procrastinate

Oh, the P-word! So dangerous in business. Some areas of planning may be great to work on, while others can be dull and boring. For those, it can be tempting to put it off, which will only push your grand opening day out to a later date. It can be daunting but do your best to avoid procrastination and focus more on your overall goal to find the motivation to push through.

Learn from Others

Don’t be a know-it-all. Take some time and expand your knowledge in business areas that you may be lacking in or want more details about. You can find great online courses, conferences, or perhaps consult a mentor who has experience in that area. Learn more about the fulfillment process, accounting, or managing people. By doing this, you will gain tremendous insight into the business realm and learn from people who have been there before so you can optimize your business’s success. Leverage software and automation to get more work done during the day. You can find great sales CRM’s and accounting applications to manage your prospects, clients, and your staff through HCM software.

Be Open to Change

With the evolution of online businesses, be open to changing your marketing methods and even altering your products to stay in high demand. For instance, if your customer base is asking for a new service or product that you do not have, consider adding it to your offerings to fill that demand gap.

The Never Ending To-Do List 

The to-do list for new business owners seems to be everlasting. There is always something that needs to be done. But with the right mindset and proper planning, all that hard work will pay off in the end. Even though businesses can be a challenge to start, knowing exactly what you need to do and how to do it will ensure that it will be successful the moment you really WakeUp and get this thing up and running!

Donating Blood and Stem Cells

People need blood, and people need stem cell transplants, so it’s time for us to WakeUp as a culture and does some donating, especially this time of year.

The numbers don’t lie, blood transfusions and bone marrow disease are real, and you can do something about it!! There are about 35,000 pints of blood used in the U.S. every day, according to BNL Blood Drives. That is insane, and if you never been on either side of it, you wouldn’t fathom how massive that is. There are people in need of blood every day for life-saving reasons, so if you have never donated, now is the time to step up and give back. There are blood donation centers all around the country, click that link, and you can find one in your area.

patient donating blood at hospital

There are many reasons for receiving blood; some people wind up in horrific accidents and lose significant amounts of blood. In contrast, others need transfusions because of complications from disease and health-related issues. Regardless of why they need it, just knowing that 35,000 pints of blood are used each day should wake you up like a blast of NARCAN and get you running to your nearest donation center.

Knowing that could be you one day if you accidentally run a red light, or your child if they are injured in some freak accident on the playground. Who knows when, and who knows how? We don’t, so it’s best to be prepared. Giving your blood to others will ensure that there is a local supply in your community for your blood type, and that could mean something if you find yourself in the emergency room one day in need of a few pints of Dracula juice.

Blood talk aside, bone marrow donors are also needed as more than 44,000 Americans will need a bone marrow transplant this year alone. Bone cancer is killing people, and you can do your part saving a life by donating. The technology behind it all is getting better; it’s less painful and has a faster recovery time than ever before.

The new year is almost here, step up, and donate blood and bone marrow. People need you, and one day it could be you in need. It’s time to WakeUp and smell the coffee people, the disease is real, and it could happen to you or a loved one anytime. So make the right decision and start looking into some of these resources on donating blood and marrow.

stem cell donation services for cancer patients

Blood Donation Resources:

Find a Blood Drive
• Blood Donation Overview
Donation and Transfusion Education

Stem Cell Donation Resources:

• Find a Stem Cell Donation Center
• Stem Cell Donation Overview
• Stem Cell Donation Education

These are just a few national resources that anyone can access and review. Do your research, find local donation centers that represent a definite cause, and their not just a profit-hungry organization getting into the business for financial gains. Plenty of these donation centers were built because loved ones have been lost, make sure you are giving for the right cause, and to the right organization so that you know your blood or stem cell donations wind up helping the right people.

Women’s Golf Is Taking Off

Wakeup! Women’s golf continues to gain popularity, and more young girls are taking up the sport than ever before. Here we discuss why we love the sport and who our favorite girl golfer is at this time.

Stephanie Meadows is a women golfer who played at the University of Alabama originally from Northern Ireland. She placed third in the U.S. women’s open in 2014.

She is now sitting in the 112 spot of the 2019 LPGA Tour money list. She only has one event left to improve her place for the 2020 listing. Her life is full of having to overcome the past and her consistent perseverance shown in the Volunteers of America Classis when she shot a 63 to take the 18-hole lead. She is coming off if the 2012 NCAA national championship title and the 2014 U.S. Women’s open. She continues to show her career-low score of 63 to this day. She also wins the 2015 Heather Farr Perseverance award because she handled what life threw her way when her father passed away.

She was then tested again in 2017 when she found out she had a stress fracture in her lower back. She was misdiagnosed for ten weeks, and after this was diagnosed, she underwent surgery followed by months of rehab. After this surgery, she could not retain her card in the 2018 season, and she went to the Symetra Tour. She earned 6th place and retrieved her card again.

She continued to be tested in life, yet she continued to persevere and push through. She missed the cut in the 2019 debut at the ISPS Handa Vic Open. This was because of her falling down the stairs, twisting her ankle, and playing in a great amount of pain in Australia. She continued to miss cuts, as many as six throughout June and July. This caused her to reevaluate her game and lower her self confidence, but she kept pushing.

Since Meadow continued to persevere, she moved back up to 11th place in July at the Marathon Classic and an invitational. She also traveled back to her home country and played for money with women and men in the ISPS invitational.

Recently, Meadow got five birdies from the second hole to the sixth and bogey-free round. This resulted in her now sitting at the top of the leaderboard for the first time in her entire career. She never stopped battling and never backed down. She is not only back and playing, but she is winning championships. This allowed her to realize what she can accomplish when she doesn’t back down. This girl has battled through a lot and rocked a sexy sleeveless golf shirt the whole time!

The whole world has seen what Meadow has accomplished, and they have also seen what has been thrown at her but not stopped her. She is the top 2020 person to watch in women’s golf. She has given a great example of what it’s like to keep on fighting in anything you do. Especially something you love doing. She is not only back and playing, but she is winning titles and making a great name for herself.

Benefits of Having Good Incident Management Software

software safety management systems

Too many people sleeping on the job, it’s time to Wakeup! Do you realize how many accidents happen every year as the result of sleep employees? Thousands! Seriously people, it’s time to Wakeup and pay attention to what’s happening around you.

In business, we like to think that everything will go smoothly, and there’s nothing wrong with hoping for the best. However, there also needs to be a plan in place just in case the worst happens, and this is where incident management software comes in. 

In case you haven’t seen this type of software before, it’s installed to alert team members when there’s a problem with an IT service. With a solution like this in place, downtime is limited, and you aren’t losing potential customers just because of a small issue with your IT services. Not only is the team alerted to the problem, some software solutions will create a report and even automate a workflow to ensure the problem is resolved as quickly as possible. 

Why have safety management software in your business? 

Boost Productivity 

In years gone by, there would be an element of guessing about incidents and the resolution required to get back up and running. Now, an incident management program will remove this guesswork and follow a set procedure. For example; 

  • Identify the problem 
  • Categorize the incident 
  • Set a priority level 
  • Respond to the incident 
  • Analyze whether there are patterns and trends to this incident and others like it 

When multiple incidents happen at the same time, the priority ranking ensures that the most serious issues are dealt with as early as possible. Meanwhile, smaller problems are fixed whenever the resources become available. 

 Help with Documentation and Reporting 

What happens when the shareholders, directors, or another stakeholder wants to see a report on IT service management and effectiveness? With an incident management system in place, it’s suddenly much easier to document performance and the utilization of resources. 

Visibility and Credibility 

Often, complaints and issues will come from the customer directly. Of course, customers need to feel as though their voice is heard and this is where the brilliant ticketing system is useful. Even when communicating with staff who have reported a problem, a ticketing system allows the other party to manage expectations and see that the problem is actually being investigated rather than ignored. 

When customers feel they have a voice, they feel valued by the company and it’s possible to build credibility within the market. At the same time, the IT department enjoys the system because tickets are organized and assigned rather than two people doing the same work. 

Quick Resolutions and Top Service 

With the biggest problems having top priority assigned to them, they’re more likely to get resolved quickly. Rather than wasting time on basic problems, the IT team can use their time more efficiently and this leads to the best possible service for all involved. If the website has crashed or a particular contact form isn’t working, it goes through the system and gets fixed with speed. For the customer, they see that this is a company that knows what they’re doing. You gain credibility, respect, and a reputation for brilliant service. 

Data Feedback 

As the final benefit of choosing incident management software, they gather data from all the incidents that pass through the software, and this has the potential to be invaluable. You can review; 

  • The time spent on each ticket 
  • The speed of dealing with each priority level
  • Patterns and trends of incidents 
  • Severity of incidents 
  • Difficulty of incidents to resolve 

By setting parameters, you can even use the software to meet SLA requirements. Therefore, you should now start to see why so many businesses are implementing this type of software. By forgoing this technology, you don’t get the data, your customers are left in the dark, and your resources are deployed poorly!